Blog

The path we call life is rarely smooth and without challenges. Few of us escape this world without having faced obstacles and tragic loss – and shed buckets of tears. The ups and downs sometimes leave us asking God to make a miracle out of a mess. Two very dear friends who have walked the […]

Those who know me understand my profound respect and admiration for Amway founder Rich DeVos. He and wife, Helen, became very dear friends in the last decade or so of their lives. Their impact on my life is incalculable. Rich’s fundraising advice forever changed my professional trajectory. Despite reaching billionaire status after building an internationally

Last month, I had the immense pleasure of hosting my dear friend Nancy Brinker as the keynote speaker at a gathering of the Palm Beach, Florida, chapter of the Association of Fundraising Professionals. As its president, I wanted members to hear from someone who created a nonprofit brand that has changed the world. Mrs. Brinker,

Is your website set up for tribute gifts? Do the embedded links work in your website and emails? Is your physical address readily available? Does an actual person answer your phone? When is the last time you went on your organization’s website and proceeded to use it as a donor would to make a gift?

You’ve got mail! But you have to check it. Perhaps you read the story this past winter about the professor at City College in New York who, after being out of class for 13 months, finally checked the mail that had backed up in his office. Along with mountains of junk mail and professional missives,